We do
not sell chatbots!

Front AI is a leading company specialized in AI based Service Bots understanding natural language and automating routine contacts in customer service. We help you to provide an automated 24/7 service for your customers. Front AI is initially targeting the Nordic market.

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New case study:

Ella, Edenred’s AI bot, serves Edenred’s all customer groups in employee benefit related questions

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Guide

10 myths of AI in Customer Service

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Bot selection guide

Chatbot for Dummies

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The state of automation

in Customer Service 2020

Why choose Front.AI?

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Robust language understanding

Customers use dialects, slang and incorrect grammar. Thats OK! Our service bots handle these challenges flawlessly and support 22 natural languages (including all the Nordic languages).

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Customer identification

The ability to authenticate the identity of users opens up a new world of automation possibilities and is a significant step towards personalized service.

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Security and Privacy

Security is of the utmost importance to us and we take our clients and their customers’ safety seriously. Compliance with ISO 27001 and GDPR.

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Scalability

Unlike chatbots, our service bot can handle thousands of different questions and answers simultaneously, with no ceiling limiting future expansion.

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Modules

The premade modules, in industries such as banking, HR and telecom, make it a quick and easy process to implement a service bot in your organization.

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Easy connectivity

A flexible model allows easy connectivity to all backend systems, either via interfaces or RPA.

Improve your efficiency with

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Informational request solved before routing to human

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Less incoming calls

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End-users satisfied to the service

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Read the interesting case study

Ella, Edenred's AI bot,

serves Edenred's all customer groups in employee benefit related questions

Some of our clients: