Customer Service

Reimagined

Conversational AI service helps you to achieve superior customer experience with a 50% automation rate.

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A Game Changer
for Customer Service

Front AI is a leading company that specializes in intelligent bots that fluently understand natural language. We automate routine contact in customer service using Conversational AI. We help you to provide an automated 24/7 service for your customers.

Front AI operates in Finland, Sweden and Denmark

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Improve your efficiency with

0%

Informational requests solved before routing to human

0%

Less incoming calls.

0%

End-users satisfied to the service.

Why choose Front AI?

01

Robust language understanding

Customers use dialects, slang and incorrect grammar. Thats OK! Our service bots handle these challenges flawlessly and support 30 natural languages (including all the Nordic languages).

02

Security and privacy

Security is of the utmost importance to us and we take our clients and their customers’ safety seriously. Compliance with ISO 27001 and GDPR.

03

Modules

The premade modules, in industries such as banking, HR and telecom, make it a quick and easy process to implement a service bot in your organization.

04

Customer identification

The ability to authenticate the identity of users opens up a new world of automation possibilities and is a significant step towards personalized service.

05

Scalability

Unlike chatbots, our service bot can handle thousands of different questions and answers simultaneously, with no ceiling limiting future expansion.

06

Easy connectivity

A flexible model allows easy connectivity to all backend systems, either via interfaces or RPA.