Use case #1:
Make your organization more human with intelligent virtual assistant
Your employees deserve 21st century service
It is created to help organizations to provide their personnel with an always-available and easy-to-use service. It supports employees to resolve common tasks for themselves. This might include employee lifecycle, HR processes, IT helpdesk, finance and other inquires related to working in the organization. The virtual assistant acts as the glue between processes, people, and systems. It helps and guides at precisely the moment it is needed – whatever the question or the role of the person asking it.
The virtual assistant is everyone’s best friend, since it becomes the centralized knowledge base in the organization. It answers employees’ questions instantly and is available 24/7. It can provide service to thousands of people at the same time.
A virtual assistant boosts efficiency
since it does the routine work in the organization. As well as quickly finding and providing the answers needed so your staff can get back to work, it frees up the time of managers and professionals working in internal services such as HR, IT, finance, procurement, communications, and facility management. Instead of answering routine questions, they can focus on tasks that bring more value to the organization. In this way, the knowledge and potential of your staff can be directed towards more complicated tasks. Thanks to this, employees feel more satisfied in their roles.
Many companies already trust the virtual assistant to do their routine tasks:
An intelligent virtual assistant is always available and always has time for you!
The benefits of an internal virtual assistant:
Better employee experience
24/7 service for employees
Redirect staff potential and knowledge to more rewarding tasks
Real-time insights into what your employees are asking
Ensure the latest guidance is found swiftly
Consistent quality and compliance with industry regulations and company-specific processes
Localized results ensure compliance with country-specific laws
Fewer interruptions for your staff
Improved work efficiency
Scales easily to match your growth
How does an intelligent virtual assistant aid organizations?
Onboard new employees
Comprehensive onboarding helps newcomers to engage in your organization and succeed in their role. A virtual assistant can support the new employee 24/7.
Instant help for HR inquires
Employees and managers have questions concerning employment, leave, benefits, processes and ways of working. A virtual assistant provides answers instantly 24/7.
Compliance with company processes
Each organization has its own processes and industry-specific regulations. These can change frequently. A virtual assistant guarantees that employees always see the latest advice.
Enable your organization’s IT professionals to concentrate on the tasks which bring value to the business. Instead, the virtual assistant serves employees with answers to their routine questions.
Implement new systems or processes
New systems and changes to current processes are a fact of life. A virtual assistant plays a vital role in change management by answering and guiding employees and managers.
A virtual assistant can guide and help employees with inquires related to working in the office. A virtual assistant can also fulfill routine tasks for employees e.g. schedule meetings, etc.
Training & development
With the help of a virtual assistant, employees can find the correct training for themselves. Training schedules can be communicated by the virtual assistant. Employees can self-enroll and receive all relevant study material.
Enhanced target setting
In successful organizations, each individual understands their role and targets. A virtual assistant enhances target setting by guiding employees and managers through the process. Time saved can be diverted to discuss the important issues.
Employees can struggle to keep up to date in today's information flood. Your virtual assistant can greet employees each morning and inform them of the latest news in your organization. Plus, it can survey employees to get feedback.
See the virtual assistant in action in the video below.
We are passionate about helping our clients to focus on the things that matter.
We help you to reimagine the employee experience by using conversational artificial intelligence to automate employee touchpoints.
Find out how much your organization can save by deploying an intelligent virtual assistant. We’ve done the math for you. Use our return on investment calculation.
how much an intelligent virtual assistant would cost compared to the other employment costs in your organization.