Customer Service

Reimagined

Front AI help you to deliver superior customer service through our innovative customer service channel strategy solutions and AI chatbots.

With over 50 clients we’re the undisputed leader in AI-based customer service automation in the Nordics.

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Optimize Channel Selection:

Help your customers to find the optimal customer service channel for their requests with reChanneld.

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Automate Service Channels:

Automate your customer service channels: Voice, Chat and E-mail.

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Exceed Expectations:

Delight your customers using the most advanced and controlled GenAI tools for providing superior customer experience.

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Do you want to see how reChanneld can transform your customer service channel strategy?

We have helped our clients:

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Over

2 000 000

conversations automated every year.

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Over

200 FTEs

saved from customer services.

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With extraordinary
client satisfaction

A Game Changer for Customer Service

Front AI help you to deliver superior customer service through our innovative customer service channel strategy solutions and AI chatbots. We have accumulated over 50 years of AI experience in team. We are your undisputed leader and preferred partner in Ai based customer service automation in Nordics.

Front AI operates in Finland, Sweden and Denmark

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Improve your efficiency with

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Informational requests solved before routing to human

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Less incoming calls.

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End-users satisfied to the service.

Latest news
and resources

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Case study

Norion Bank

AI-powered chatbot assists customers online and in the mobile app

News

Keski-Uudenmaan hyvinvointialue tehostaa asiakasvirtojen hallintaa uudella innovaatiolla

Keski-Uudenmaan hyvinvointialue, Keusote, on ottanut ensimmäisenä hyvinvointialueena käyttöön suomalaisen innovaation, jolla autetaan hyvinvointialueen asiakkaita löytämään oikeat asiointikanavat Keusote.fi-verkkosivustolla. ...
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Guide

Practical Guide – How to Successfully Implement a Service Channel Strategy

Transform Your Customer Service Experience Discover the Power of Effective Service Channel Strategy In today's rapidly evolving digital ...
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Webinar

Oulubot

Webinaari: OuluBot ja generatiivinen AI – tekoäly kuntasektorin edelläkävijänä

Live Webinaari perjantaina 23. elokuuta kello 9:00 – 9:50. Tule mukaan asiantuntijoidemme seuraan ainutlaatuiseen webinaariin, jossa jaamme oivalluksia ...
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Why choose Front AI?

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Unique automation suite for customer service channel optimization

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Best Conversational AI service provider

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Most project deliveries in the Nordics