Services

Front AI provides full range of services around Conversational AI based Service Bots. We help you to deliver revolutionizing digital service that meets customer demands in this digital era: always available, immediate resolution, conversational, customer friendly and not forget cost-efficiency. All this happens where the impact is the greatest: right in Front of your customer, powered by AI.

Our services

range from the very beginning by analysing and understanding the tasks in your customer service and calculating your business case for automation.

Our technology

is the most advanced AI based NLP platform on the market that is fully scalable and available 24/7 as cloud service. We are fully compliant with GDPR requirements.

Start your future digital customer experience now and challenge us!

conversational-ai

Understand Conversational AI

#AIChallenge

Does your business have a need for service efficiency and better customer satisfaction but seems that there is no tools for it? Is it hard to find potential use cases for raising technology such as AI?

Challenge us and Let’s take a deep dive on Conversational AI:
What are the routines in your customer service? How to automate them? How to calculate a business case? We help you to understand the topic and build a roadmap for automation.

vision

Proof of Concept

Wanna try it? We can help you to build and proof of concept where you can test the Conversational AI in real action with your own dialogues and your own back end systems. We can set up the dialogues just in a few days from cloud platform to see how easy it is to train and how well it understands the questions your customers would be asking.

icon-4

Train the conversational AI

We provide you with experienced resources and best practices that make launch of Conversational AI easy and straightforward. In just a few weeks we will help you to create a fully functional Service Bot ready to serve your customers tirelessly around the clock.

Step 1

Automating the basic queries

Often the first step in Conversational AI journey is to automate communication processes such as Q&A queries in your customer service. Our readymade modules covering banking, insurance, pension, telecom, public sector and HR services will help you to speed up your journey and to establish the service in just a few weeks time.

This will typically automate 30% of your current customer contacts with significant customer satisfaction increase.

Why leave the conversation only to communication? Same service also acts as an automation platform and can perform the customers transactional request on your backend systems.

Automation level target

0%

Automation level target

0%

Step 2

Automating of routine tasks

To automate half of your customer service transactions you need a Service Bots that seamlessly integrates to your IT systems. We will help you to set up needed integrations using our advanced integration platform. It allows you to automate the backoffice routines in any IT system with just a few days of work.

maintenance-dev

Maintain & Develop

Automation journey is never ending. There will be new needs arising from your customers and new services you want to roll out. We are happy to provide you assistance in further developing the dialogues and integrations. We will help you in analysing the dialogues and fine tune tuning as well as further developing them to optimize the automation level in your customer service.