range from the very beginning by analysing and understanding the tasks in your customer service and calculating your business case for automation.
is the most advanced AI based NLP platform on the market that is fully scalable and available 24/7 as cloud service. We are fully compliant with GDPR requirements.
Does your business have a need for service efficiency and better customer satisfaction but seems that there is no tools for it? Is it hard to find potential use cases for raising technology such as AI?
Challenge us and Let’s take a deep dive on Conversational AI:
What are the routines in your customer service? How to automate them? How to calculate a business case? We help you to understand the topic and build a roadmap for automation.
Train the conversational AI
We provide you with experienced resources and best practices that make launch of Conversational AI easy and straightforward. In just a few weeks we will help you to create a fully functional Service Bot ready to serve your customers tirelessly around the clock.
Automating the basic queries
Often the first step in Conversational AI journey is to automate communication processes such as Q&A queries in your customer service. Our readymade modules covering banking, insurance, pension, telecom, public sector and HR services will help you to speed up your journey and to establish the service in just a few weeks time.
This will typically automate 30% of your current customer contacts with significant customer satisfaction increase.
Why leave the conversation only to communication? Same service also acts as an automation platform and can perform the customers transactional request on your backend systems.
Automating of routine tasks
To automate half of your customer service transactions you need a Service Bots that seamlessly integrates to your IT systems. We will help you to set up needed integrations using our advanced integration platform. It allows you to automate the backoffice routines in any IT system with just a few days of work.