FRONTAI-COGINGY-003

Front AI to expand its Conversational AI technology base with Cognigy cooperation

Front AI is the most experienced Conversational AI service provider in the Nordics. Our team has delivered AI-based chatbot solutions, which automate over 1 million conversations annually. We work with over 30 clients from various industries, like financial services, public sector, education, food and services industries, who have the highest requirements for information security and service quality.

We have entered into a technology partnership with Cognigy, expanding and supporting our existing technology base. Cognigy, also recognized in Gartner Magic Quadrant, is one of the leading low-code Conversational AI technology platforms in the world. This partnership will allow us to further develop our solutions and to increase the client value by packaging our knowhow and adding our own IPR on top of the technology platform.

Working with two leading Conversational AI technologies, Cognigy and Boost.ai allow us to plan, develop, tailor and deliver the best solutions for each client matching their needs.

Our NPS (Net Promoter Score) is an astonishing 97, and enhancing and maintaining our superior customer satisfaction is our top priority. We want to keep it that we and working with the best technologies available on the market will allow us to further expand our client base and increase our added value.

Learn more about our Conversational AI services

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