Front AI Welcomes Marko Vanhatalo as Regional Sales Manager in Finland

Front AI, a pioneer in Enterprise Conversational AI services, has appointed Marko Vanhatalo to their team as the Regional Sales Manager in Finland. Marko will be starting in his new role on February 13, 2023. Before this, he held the position of Country Sales Manager in, a leading Conversational AI technology company.


“We are thrilled to welcome Marko to Front AI. Marko brings a wealth of experience and knowledge to our team. He profoundly understands conversational AI and end-to-end automation, having worked in intelligent automation and multinational customer service projects across various industries. Marko has a proven track record of delivering value to clients through a solution-oriented approach to sales. He has a passion for delivering exceptional customer experience, and will play a key role in furthering Front AI’s commitment to client satisfaction, says Jari Annala, CEO of Front AI.


“I am excited to join Front AI, a team driven by ambition and customer experience. Business leaders are now looking into the possibilities business process automation, which touches very much upon customer service and customer experience. This presents significant new opportunities for conversational AI as part of customer service automation. With advancements such as voice-enabled technology and other new R&D projects, we continue to revolutionize customer service,” says Marko Vanhatalo, Regional Sales Manager of Front AI.


Marko will work alongside Ray Byman in Sales Finland until Ray retires on May 1, 2023.


“I take this opportunity to heartfeltly thank Ray for his invaluable input in Front AI’s sales and business development over the past three years, and we wish him all the best for retirement days ahead”, says Jari Annala CEO of Front AI.

Front AI specializes in providing AI-powered virtual assistants that can fluently understand natural language. The company is leading the charge in reimagining customer service with their game-changing AI solutions. With over 1.5 million automated conversations each year, Front AI has saved over 100 FTEs and achieved an exceptional client satisfaction rate of 97 NPS.