We are hiring: Coding Architect

Front AI is a Finnish company that specializes in customer service automation. We provide our clients with a new generation of artificial intelligence-based service bots (chat bots) that communicate smoothly with customers in all Nordic languages, understand slang and spoken language, and resolve customer service requests. The goal is to automate up to 50% of all customer service contacts.

Front AI is a strongly growing and internationalizing company with more than 20 employees and subcontractors in three countries. Our offices are located in Finland, Sweden and Denmark. Our turnover this year is 2M €. We have already implemented more than 30 projects in the Nordic countries and our client satisfaction is truly top notch (NPS 97).

Front AI uses the commercial NLP platform in its solutions (The technology provider Boost.ai is the market leader in Conversational AI platforms in the Nordic countries with more than 250 live clients). Front AI helps its clients to fully utilize of state-of-the-art technology and implement projects on schedule and with the highest quality. Our goal is to adapt the state-of-the-art customer experience offered by human customer service agents to the 24/7 digital world. The “hottest industries” that use service bots are banking and finance, insurance, telecom operators and the public sector. Read more here https://front.ai/

Front AI is looking for a Coding Architect for its team. The person would work primarily as part of client projects, defines solutions with clients, and in the future will also lead a small international technical team. You should also have the skills and desire to write code by yourself.

As a customer-oriented Coding Architect, you can work closely with clients to develop a service bot and related new functions and services. You work closely with the sales and project teams and develop solutions that support business of the clients. You will solve challenges of authentication and integration with client experts and provide guidelines for application architecture. You are also strongly involved in hands-on work and developing the services further.

Experience required. You have previous experience in designing technical solutions on a practical level and implementing those to client projects. You will understand how to authenticate the end user with strong authentication solutions and how to implement API calls to back-end systems. You should have experience especially in front-end software development. In addition, you manage functional micro-services on a serverless architecture, API design and implementation, and you are familiar with cloud service infrastructures (AWS). You have also experience in OpenID / OAuth2.0 and SSO implementations. You speak and write fluent English and Finnish language skills are considered an advantage.

Front AI offers you a fast growing, internationalizing company where you can grow to the next professional level together with the company. You will learn everything about service bots, how to handle natural language with AI, and you can deepen your knowledge of the latest technologies. You will work with great colleagues, have interesting work assignments on an international level in a relaxed, modern working environment.

Please send your application and CV latest by Sunday 19th of September to jobs@front.ai This position is located in Helsinki; it is a permanent position and it will be filled as soon as the right person is found.