Front AI has signed a partnership agreement with a new technology partner

Front AI, a Nordic trailblazer in customer service automation and conversational AI, has announced its partnership with Simplifai, an acclaimed AI-based mail and message automation platform provider. This collaboration enhances the quality of services offered to clients by automating responses and processes for handling customer requests.


“Teaming up with Simplifai allows us to offer our clients a more holistic service,” says Jari Annala, CEO of Front AI. “We’re excited about this new addition to our market-leading Conversational AI services and our game-changing Service Channel management solution, reChanneld.”


Simplifai’s standout product is an AI-powered platform that streamlines operations by automating the processing of written communications. Its user-friendly Intelligent Process Automation platform allows businesses to efficiently and accurately handle customer inquiries, claims, applications, and documents, all while adhering to GDPR and industry standards. The benefits are manifold: improved customer experience, employee engagement, and overall company performance.


About Front AI:
Front AI specializes in customer service automation, helping clients transform their customer service experience with automated 24/7 services. With a strong focus on Conversational AI, the company boasts an impressive customer satisfaction rate (NPS97). Since its inception in 2019, Front AI has successfully implemented over 50 customer service automation projects across the Nordics. Today, it employs over 30 AI professionals in Finland, Sweden, and Denmark. Learn more at and