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Edenred’s AI bot Ella serves all customer groups in employee benefit related questions
September 17, 2020
Laurea’s new Service Bot, Pii assisting students with IT-related questions in the School’s ServiceDesk around the clock
June 4, 2020
Let Humans be Humans and Bots be Bots!
February 26, 2020
Why all bots are not equal – And why a soapbox car is not called a Formula 1
September 2, 2019
Recent posts
Edenred’s AI bot Ella serves all customer groups in employee benefit related questions
September 17, 2020
Webinar: How should HR and Managers plan to return to the workplace after COVID-19 spring?
June 15, 2020
Laurea’s new Service Bot, Pii assisting students with IT-related questions in the School’s ServiceDesk around the clock
June 4, 2020
Front AI guides
The state of automation
in customer service 2020
Download guide
Busting myths about
service automation with conversational AI and NLP
Download guide
Bot selection guide
Chatbot for dummies
Download guide
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