Archive for May 2026

AI promises scale and efficiency, but many organizations remain skeptical, especially when it comes to smaller, complex languages. In this session, Schibsted shares a practical, business-first journey of implementing AI solutions in Nordic languages in voice. They will walk through the real problems they needed to solve, what worked (and what didn’t), the measurable business…

Industry experts from boost.ai in Norway will share lessons from dozens of Voice AI implementations across different industries. The talk will cover the most common pitfalls and best practices: how to choose the right use cases, build a scalable architecture, and bring together voice bots, chat, and other channels into a single customer experience.

Participants: Finnish Tax Administration, Schibsted, Boost.ai, Front AI First steps for a voice implementation – where should you start? How to choose the right use cases and define the scope sensibly? How to connect voice, chat and other channels into one coherent experience? What would the panellists do differently if they were starting now?