Archive for December 2021

The recipe service from Valio.fi is one of the most popular in Finland. The recipe service reaches 1.5 million unique visitors every month and offers a catalogue of more than 5,000 recipes. With a huge amount of content that consumers explore with different requirements and on different devices, the relevant information needs to be quick…

Universities receive thousands of queries and requests per year. They are typically either external questions received from persons considering applying to the university or internal questions and requests from students and staff struggling with a wide range of IT-related issues. Normally all of them are handled strictly during office hours, which means that some of…