Front AI to expand its Conversational AI technology base with Cognigy cooperation

Front AI is the most experienced Conversational AI service provider in the Nordics. Our team has delivered AI-based chatbot solutions, which automate over 1 million conversations annually. We work with over 30 clients from various industries, like financial services, public sector, education, food and services industries, who have the highest requirements for information security and…

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Aamiaisseminaari – Älykäs virtuaalinen assistentti nostaa asiakaskokemuksen uudelle tasolle

Älykäs virtuaalinen assistentti nostaa asiakaskokemuksen uudelle tasolle -aamiaisseminaari 28.4.2022 klo 9 -10.45 | Scandic Grand Central Asiakaspalvelu- ja tukiorganisaatiot ovat investoineet viime vuosina lisääntyvästi digitaalisiin palveluihin ja kyvykkyyksiin, joilla tavoitellaan parempaa asiakaskokemusta, tehokkuutta ja työn mielekkyyttä. Yhä useamman asiakaspalvelun – niin ulkoisen kuin sisäisen – kanavavalikoimasta löytyy tänä päivänä virtuaaliassistentteja ja älykkäitä chatbotteja asiakaspalvelijoiden rinnalla.…

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Markkinointiviestinnän trainee – B2B some

Kiinnostaako B2B-markkinoinnin työharjoittelu tulevaisuuden parissa huikeassa tiimissä? Haemme joukkoomme harjoittelijaa noin 5 kuukaudeksi alkaen huhtikuusta. Tehtävä on tarkoitettu ensisijaisesti markkinoinnin opiskelijalle koulutusohjelman vaatiman harjoittelun mukaisesti. Front AI on Pohjoismaiden johtava tekoälypohjaisten, luonnollista kieltä sujuvasti ymmärtävien chattibottien palveluntarjoaja. Olemme 3 vuotta nuori ja vauhdilla kasvava startup, joka toimii Suomessa, Ruotsissa ja Tanskassa. Meitä on nyt reilut…

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Customer Service Automation

Are you looking for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and Operational Efficiency? If so, this blog post is meant for you. Matti Toivonen, our CXO, was a guest speaker in the Ask Me Anything…

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City of Oulu’s successful innovation project OuluBot moves to production

Over the past three years, The City of Oulu has been working on OuluBot, an innovation project funded by Business Finland. OuluBot’s development work and test-use are now completed, and the project is moving to production. Collaboratively responsible for the project delivery are Digital Workforce, an intelligent automation services company, and Front AI, which specializes…

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Front AI appoints Nina Koskela as Head of Internal VA

Front AI has appointed Nina Koskela to lead the business development and sales of Internal Virtual Agents (HR /IT). Nina has started in her new position 24 January 2022. Nina has extensive experience in HR and Recruiting, and before joining Front AI, she worked as a HR & Recruiting Services Director at Accountor.   Internal…

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Chatbot Opportunities: How to Extend Scope

The most successful chatbot utilising organizations build their chatbot to serve in different areas of expertise with possible integrations. This is done over time as the chatbot conversations show the direction of how to develop the content. Using chatbots can change how the organization sees the needs of existing customers. At its best the chatbot…

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Front AI Becomes a Platinum Partner of Boost AI

Boost AI Platinum Partner

From AI has become a Platinum Partner of boost.ai! Platinum is the highest partnership tier, and only a few companies globally have reached the top. This is a big accomplishment and recognition for the whole Front AI team! Client success and happiness is our number one focus and we want to continue to be the…

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Ask Me Anything: Customer Service Automation

Webinar 27 January 9 am CET (10 am EET) Do you want to get started or look for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and Operational Efficiency? Matti Toivonen, our CXO, is a guest speaker…

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Valio’s Muru artificial intelligence chatbot is a new channel for customer understanding

The recipe service from Valio.fi is one of the most popular in Finland. The recipe service reaches 1.5 million unique visitors every month and offers a catalogue of more than 5,000 recipes. With a huge amount of content that consumers explore with different requirements and on different devices, the relevant information needs to be quick…

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