Archive for January 2022
City of Oulu’s successful innovation project OuluBot moves to production
Over the past three years, The City of Oulu has been working on OuluBot, an innovation project funded by Business Finland. OuluBot’s development work and test-use are now completed, and the project is moving to production. Collaboratively responsible for the project delivery are Digital Workforce, an intelligent automation services company, and Front AI, which specializes…
Read MoreFront AI appoints Nina Koskela as Head of Internal VA
Front AI has appointed Nina Koskela to lead the business development and sales of Internal Virtual Agents (HR /IT). Nina has started in her new position 24 January 2022. Nina has extensive experience in HR and Recruiting, and before joining Front AI, she worked as a HR & Recruiting Services Director at Accountor. Internal…
Read MoreChatbot Opportunities: How to Extend Scope
The most successful chatbot utilising organizations build their chatbot to serve in different areas of expertise with possible integrations. This is done over time as the chatbot conversations show the direction of how to develop the content. Using chatbots can change how the organization sees the needs of existing customers. At its best the chatbot…
Read MoreFront AI Becomes a Platinum Partner of Boost AI
From AI has become a Platinum Partner of boost.ai! Platinum is the highest partnership tier, and only a few companies globally have reached the top. This is a big accomplishment and recognition for the whole Front AI team! Client success and happiness is our number one focus and we want to continue to be the…
Read MoreAsk Me Anything: Customer Service Automation
Webinar 27 January 9 am CET (10 am EET) Do you want to get started or look for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and Operational Efficiency? Matti Toivonen, our CXO, is a guest speaker…
Read More