Posts by Heiko Riegler
Collector Bank’s chatbot ‘Penny’ performs so well customers don’t want to change
With over 4 000 000 clients and a strategic focus on high performing customer service, the unexpected success of Penny compliments the strengths of Collector Bank. Collector Bank, listed on Nasdaq Stockholm, is a modern Nordic niche bank specialising in financing solutions for corporates and private individuals. It has a customer service that handles…
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