Posts by Juuso Lehtimäki
Research and development project with Laurea University of Applied Sciences and Hyvinvoiva Terveydenhuolto
Background We were recently privileged to take part in a research and development project with Laurea University of Applied Sciences and Hyvinvoiva Terveydenhuolto (https://hyvinvoivaterveydenhuolto.fi/), roughly translated “Wellbeing to Healthcare”. The aim of this EU-funded project is to respond to the urgent need of nurses all over Finland to find ways to deal with their challenging…
Read MoreIs 2023 finally the year of the voice bots in the Nordics?
Voice is a natural way of communication for people. So, why haven’t we seen many voice bots, especially in the Nordics? I assume this is based on three challenges: technology, culture and volumes: 1. Technology has not been mature enough, 2) Nordic countries have strong self-service culture 3) We are a bit exotic and…
Read MoreUnlocking the Future of Conversational AI in 2023: 5 essential trends
Stay ahead of the curve and prepare for the future with our comprehensive guide on the latest trends in Conversational AI in 2023. This guide will provide you with a deep dive into the current state and future outlook of the conversational AI market. Get access to exclusive insights and valuable data on the impact…
Read MoreFront AI strengthens its Swedish team and appoints Peter Gerward as Sales Manager
Front AI, the most experienced Enterprise Conversational AI services provider in the Nordics, has appointed Peter Gerward (MBA) as Regional Sales Manager and an addition to the sales team in Sweden. Peter started in his new role on 1 January 2023. “We have operated for over three years in Sweden. The market has matured significantly…
Read MoreComparing ChatGPT with traditional Enterprise Conversational AI
Conversational AI is all the rage now! ChatGPT from the research company OpenAI in California impresses with its ability to understand human language with unimaginable speed and with its ability to create advanced and insightful texts. In just a few weeks, millions of people have recognized its potential and ability to produce and edit content:…
Read MoreAI Trainer (Finland, full-time)
We are looking for a full-time AI Trainer to join our team in Helsinki! In the role of an AI Trainer, you will take part in the implementation of Conversational AI projects, train virtual assistants and support our Nordic clients in developing their solutions. You will gain experience from different industries and customer service automation…
Read MoreWhat will HR professionals be talking about in 2023?
The year 2022 is soon ending, and the following year is already peeking around the corner. We at Front AI want to help you plan next year by telling you what kind of trends are likely to emerge. Time for the right kind of leadership Gartner has surveyed over 800 HR leaders in 60 countries…
Read MoreLunch & Learn – Anna ääni automaatiollesi
Järjestämme Lunch & Learn kutsuvieraslounaan ravintola Vinkkelissä (Pieni Roobertinkatu 8) perjantaina 2.12.2022 klo 11.30-13.30. Tarjolla on paitsi maukasta ruokaa ja juomaa, myös asiaa kuumasta aiheesta eli puheen automatisoinnista keskustelevan tekoälyn avulla. Puhe dominoi kirkkaasti asiakaspalvelukanavana ja mahdollisuudet hyödyntää automaatiota ovat valtaisat. Teknologia on kypsynyt: oppiva tekoäly tunnistaa puhuttua suomea jopa yhtä hyvin kuin ihminen. Ääni…
Read MoreYou can become an AI Trainer
Let me guess – you’re either on the brink of becoming an AI Trainer yourself, gathering your team of customer service agents, assembling a squad of Human Resources experts or summoning any other internal services operators – to shape them into agents of automation for your communication service. Well, look no further – Front AI…
Read MoreHow S-Bank’s chatbot serves customers faster whilst maximizing employee potential
S-Bank is a Finnish bank that belongs to the S-Group retail and service sector cooperative. To bring faster and better quality service to its 3.1 million customers, S-Bank has upgraded the Aulis chatbot with the help of Front AI. Aulis engages in more than 20,000 online discussions every month and over 90% of these conversations…
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