Posts by frontai
Chatbot Opportunities: How to Extend Scope
The most successful chatbot utilising organizations build their chatbot to serve in different areas of expertise with possible integrations. This is done over time as the chatbot conversations show the direction of how to develop the content. Using chatbots can change how the organization sees the needs of existing customers. At its best the chatbot…
Read MoreFront AI Becomes a Platinum Partner of Boost AI
From AI has become a Platinum Partner of boost.ai! Platinum is the highest partnership tier, and only a few companies globally have reached the top. This is a big accomplishment and recognition for the whole Front AI team! Client success and happiness is our number one focus and we want to continue to be the…
Read MoreAsk Me Anything: Customer Service Automation
Webinar 27 January 9 am CET (10 am EET) Do you want to get started or look for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and Operational Efficiency? Matti Toivonen, our CXO, is a guest speaker…
Read MoreValio’s Muru artificial intelligence chatbot is a new channel for customer understanding
The recipe service from Valio.fi is one of the most popular in Finland. The recipe service reaches 1.5 million unique visitors every month and offers a catalogue of more than 5,000 recipes. With a huge amount of content that consumers explore with different requirements and on different devices, the relevant information needs to be quick…
Read More5 Reasons Why Every University Should Have an AI-powered Virtual Assistant
Universities receive thousands of queries and requests per year. They are typically either external questions received from persons considering applying to the university or internal questions and requests from students and staff struggling with a wide range of IT-related issues. Normally all of them are handled strictly during office hours, which means that some of…
Read MoreLunch and Learn Helsinki
Jörjestämme Lunch & Learn kutsuvieraslounaan ravintola Emossa (Kluuvikatu 2) perjantaina 3.12.2021 klo 11.30-13.30. Tarjolla on paitsi maukasta ruokaa ja juomaa palkitussa Emossa, myös uusimpia trendejä keskustelevan tekoälyn ja virtuaaliassistenttien maailmasta. Julkaisemme pian teknologiakumppanimme Boost.ai:n kanssa vuoden 2022 trendiraportin ja käymme sen oleellisia tuloksia läpi rennosti keskustellen lounaan merkeissä hyvässä seurassa. Tilaisuudessa kuulet mm., millä toimialoilla…
Read MoreOuluBot – Oulu’s emerging innovations are something other cities will want to follow
A three-year innovation project funded by Business Finland and the City of Oulu is underway, the aim of which is to produce innovations and better serve the needs of local residents during the pilot period. The project is in collaboration with Front AI and Digital Workforce. At the heart of the project is a modern,…
Read MoreKorkeakoulujen IT-päivät
Olemme mukana Turussa Korkeakoulujen IT-päivillä 16.-17.11.2021 yhdessä Boost.ai:n kanssa. Teemana tänä vuonna Tulevaisuuden digitaalinen korkeakoulu. Paikalle odotetaan yli 500 osallistujaa! Lue lisää https://it2021.fi/ Tule moikkaamaan meitä ständille ja tutustumaan Korkeakoulubottiin.
Read MoreHow to quickly get the most out of your Internal Virtual Assistant
Artificial intelligence-based service bots, in other words conversational AI, have not only broken through as external chatbots for B2B- or B2C customer services, their importance as internal virtual assistants (VAs) within the organization has been strongly emphasized lately. The need for Internal communication and support has increased during the pandemic. Organizations waste a lot of…
Read MoreWebinar: How Nets Wins at 24/7 multi-language customer service with AI-Powered Netta
Webinar 4 November 10-10.50 am CET (11 am EST) Nets Merchant Services, a business unit of Europe’s leading payment provider Nets Group, delivers services to over 700,000 merchant outlets, including over 140,000 online merchant outlets throughout the Nordic region and DACH. The customer service team at Nets Merchant Services consists of over 400 professionals who…
Read More