Posts by frontai
City of Oulu’s successful innovation project OuluBot moves to production
Over the past three years, The City of Oulu has been working on OuluBot, an innovation project funded by Business Finland. OuluBot’s development work and test-use are now completed, and the project is moving to production. Collaboratively responsible for the project delivery are Digital Workforce, an intelligent automation services company, and Front AI, which specializes…
Read MoreFront AI appoints Nina Koskela as Head of Internal VA
Front AI has appointed Nina Koskela to lead the business development and sales of Internal Virtual Agents (HR /IT). Nina has started in her new position 24 January 2022. Nina has extensive experience in HR and Recruiting, and before joining Front AI, she worked as a HR & Recruiting Services Director at Accountor. Internal…
Read MoreChatbot Opportunities: How to Extend Scope
The most successful chatbot utilising organizations build their chatbot to serve in different areas of expertise with possible integrations. This is done over time as the chatbot conversations show the direction of how to develop the content. Using chatbots can change how the organization sees the needs of existing customers. At its best the chatbot…
Read MoreFront AI Becomes a Platinum Partner of Boost AI
From AI has become a Platinum Partner of boost.ai! Platinum is the highest partnership tier, and only a few companies globally have reached the top. This is a big accomplishment and recognition for the whole Front AI team! Client success and happiness is our number one focus and we want to continue to be the…
Read MoreAsk Me Anything: Customer Service Automation
Webinar 27 January 9 am CET (10 am EET) Do you want to get started or look for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and Operational Efficiency? Matti Toivonen, our CXO, is a guest speaker…
Read MoreValio’s Muru artificial intelligence chatbot is a new channel for customer understanding
The recipe service from Valio.fi is one of the most popular in Finland. The recipe service reaches 1.5 million unique visitors every month and offers a catalogue of more than 5,000 recipes. With a huge amount of content that consumers explore with different requirements and on different devices, the relevant information needs to be quick…
Read More5 Reasons Why Every University Should Have an AI-powered Virtual Assistant
Universities receive thousands of queries and requests per year. They are typically either external questions received from persons considering applying to the university or internal questions and requests from students and staff struggling with a wide range of IT-related issues. Normally all of them are handled strictly during office hours, which means that some of…
Read MoreLunch and Learn Helsinki
Jörjestämme Lunch & Learn kutsuvieraslounaan ravintola Emossa (Kluuvikatu 2) perjantaina 3.12.2021 klo 11.30-13.30. Tarjolla on paitsi maukasta ruokaa ja juomaa palkitussa Emossa, myös uusimpia trendejä keskustelevan tekoälyn ja virtuaaliassistenttien maailmasta. Julkaisemme pian teknologiakumppanimme Boost.ai:n kanssa vuoden 2022 trendiraportin ja käymme sen oleellisia tuloksia läpi rennosti keskustellen lounaan merkeissä hyvässä seurassa. Tilaisuudessa kuulet mm., millä toimialoilla…
Read MoreOuluBot – Oulu’s emerging innovations are something other cities will want to follow
A three-year innovation project funded by Business Finland and the City of Oulu is underway, the aim of which is to produce innovations and better serve the needs of local residents during the pilot period. The project is in collaboration with Front AI and Digital Workforce. At the heart of the project is a modern,…
Read MoreKorkeakoulujen IT-päivät
Olemme mukana Turussa Korkeakoulujen IT-päivillä 16.-17.11.2021 yhdessä Boost.ai:n kanssa. Teemana tänä vuonna Tulevaisuuden digitaalinen korkeakoulu. Paikalle odotetaan yli 500 osallistujaa! Lue lisää https://it2021.fi/ Tule moikkaamaan meitä ständille ja tutustumaan Korkeakoulubottiin.
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