Posts by frontai
Valio’s Muru artificial intelligence chatbot is a new channel for customer understanding
The recipe service from Valio.fi is one of the most popular in Finland. The recipe service reaches 1.5 million unique visitors every month and offers a catalogue of more than 5,000 recipes. With a huge amount of content that consumers explore with different requirements and on different devices, the relevant information needs to be quick…
Read More5 Reasons Why Every University Should Have an AI-powered Virtual Assistant
Universities receive thousands of queries and requests per year. They are typically either external questions received from persons considering applying to the university or internal questions and requests from students and staff struggling with a wide range of IT-related issues. Normally all of them are handled strictly during office hours, which means that some of…
Read MoreLunch and Learn Helsinki
Jörjestämme Lunch & Learn kutsuvieraslounaan ravintola Emossa (Kluuvikatu 2) perjantaina 3.12.2021 klo 11.30-13.30. Tarjolla on paitsi maukasta ruokaa ja juomaa palkitussa Emossa, myös uusimpia trendejä keskustelevan tekoälyn ja virtuaaliassistenttien maailmasta. Julkaisemme pian teknologiakumppanimme Boost.ai:n kanssa vuoden 2022 trendiraportin ja käymme sen oleellisia tuloksia läpi rennosti keskustellen lounaan merkeissä hyvässä seurassa. Tilaisuudessa kuulet mm., millä toimialoilla…
Read MoreOuluBot – Oulu’s emerging innovations are something other cities will want to follow
A three-year innovation project funded by Business Finland and the City of Oulu is underway, the aim of which is to produce innovations and better serve the needs of local residents during the pilot period. The project is in collaboration with Front AI and Digital Workforce. At the heart of the project is a modern,…
Read MoreKorkeakoulujen IT-päivät
Olemme mukana Turussa Korkeakoulujen IT-päivillä 16.-17.11.2021 yhdessä Boost.ai:n kanssa. Teemana tänä vuonna Tulevaisuuden digitaalinen korkeakoulu. Paikalle odotetaan yli 500 osallistujaa! Lue lisää https://it2021.fi/ Tule moikkaamaan meitä ständille ja tutustumaan Korkeakoulubottiin.
Read MoreHow to quickly get the most out of your Internal Virtual Assistant
Artificial intelligence-based service bots, in other words conversational AI, have not only broken through as external chatbots for B2B- or B2C customer services, their importance as internal virtual assistants (VAs) within the organization has been strongly emphasized lately. The need for Internal communication and support has increased during the pandemic. Organizations waste a lot of…
Read MoreWebinar: How Nets Wins at 24/7 multi-language customer service with AI-Powered Netta
Webinar 4 November 10-10.50 am CET (11 am EST) Nets Merchant Services, a business unit of Europe’s leading payment provider Nets Group, delivers services to over 700,000 merchant outlets, including over 140,000 online merchant outlets throughout the Nordic region and DACH. The customer service team at Nets Merchant Services consists of over 400 professionals who…
Read MoreWebinaari: Tekoälypohjaisesta chatbot Murusta uusi sisältömarkkinoinnin kanava Valiolle
Webinaari keskiviikkona 27.10. klo 10-10.45 Voiko kakkupohjan pakastaa? Mikä on sesongissa juuri nyt? Mitä laittaisin tänään ruoaksi? Mm. tällaisiin kysymyksiin Valion tekoälypohjainen chatbot Muru vastaa opastaen ja innostaen käyttäjiä verkossa ympäri vuorokauden. Sisältömarkkinointi on brändeille äärimmäisen tärkeä tapa tarjota hyödyllistä sisältöä oikeille kohderyhmille oikeissa kanavissa. Valio on yksi Suomen arvostetuimpia brändejä ja tuottaa paljon sisältöä…
Read MoreFront AI appoints regional Sales Manager for Denmark
Front AI has appointed Claus Schmidt to lead the company’s expansion and growth in Denmark, one of the company’s key markets. Claus has started in his new position on 1 September 2021. Claus is an experienced sales and business development professional with a background in intelligent automation and RPA. “The market for AI bot solutions…
Read MoreWe are hiring: Coding Architect
Front AI is a Finnish company that specializes in customer service automation. We provide our clients with a new generation of artificial intelligence-based service bots (chat bots) that communicate smoothly with customers in all Nordic languages, understand slang and spoken language, and resolve customer service requests. The goal is to automate up to 50% of…
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