Posts by frontai
Webinar: How to benefit from Conversational AI in internal crisis communication?
30.04.2020 at 10am EEST Succeeding in internal crisis communication is not an easy task. Employees expect to access up-to-date information across different channels and formats 24/7. During COVID-19 outbreak it has been harder than ever when new information has been flooding in every day, sometimes even several times a day. Conversational AI is a viable…
Read MoreFront AI appoints regional Sales Manager Sweden
Front AI has appointed Johan Lundqvist to lead the company’s expansion and growth in Sweden. Johan has started in his new position on 1 April 2020. Johan is an experienced manager and sales executive from the Enterprise Software- and Consulting business with over 20 years in the industry. He has a long track record in…
Read MoreHR chatbot specialising in corona virus-related questions.
Front AI has developed an HR chatbot, which specialises in corona virus-related questions and its effects in your organisation’s working conditions and environment. The HR bot uses Conversational AI, and it answers employees’ corona questions around-the-clock using natural language. The bot is delivered from customer’s intranet, has a customizable visual layout, and contains organisation-specific guidelines…
Read MoreLet Humans be Humans and Bots be Bots!
Today’s brands are increasingly defined by the customer experience, and companies need to reinvent how they best utilize their resources in their Customer Service. To meet the expectations of today’s demanding customers, organizations need to find ways to streamline the way they handle recurrent questions from customers, as well as utilize the workforce efficiently and…
Read MoreThe State of Automation in Customer Service – 2020
We surveyed Customer Service professionals in the Nordics about a range of automation-related topics including the Channels, Use of Automation, Tools and Goals.
Read MoreWe are now a Master partner of boost ai
Front AI has been acknowledged as a Master partner of boost.ai, thus gaining the highest level of partnership with the world’s most advanced conversational AI company. We have successfully implemented several Conversational AI projects in the Nordics utilising boost.ai technology. Furthermore, customer feedback has been extremely positive. We are here to advise, resell, manage and…
Read MoreAI-infused customer service – Afternoon talks and mulled wine
AI-infused customer service | 10.12.2019 | Tuborg Boulevard Welcome to AI-infused customer service -event hosted by Digital Workforce and Front AI. If you’re looking to save time, money and improve customer experience with intelligent automation in 2020, this is your chance to combine valuable insights and x-mas spirit. At this exciting afternoon get together, we…
Read MoreIntelligent Automation Disruption Summit – Helsinki 3.10.2019
Intelligent Automation Disruption Summit | 3.10.2019 | Bio Rex, Helsinki The coolest technology event this autumn! Disruptive, intelligent automation technologies as drivers of digitalization. How to vision, innovate, lead, and succeed in business with a workforce of people, robots, and artificial intelligence, both now and in the future? How to seamlessly integrate and control robotics,…
Read MoreWhy all bots are not equal – And why a soapbox car is not called a Formula 1
This year has been my introduction to the world of artificial intelligence and bots. I must say that the terminology here is extremely confusing. We call a trivial button bot a chatbot, but we also call Conversational AI, based on a deep learning neural network– guess what – a chatbot, of course. It is a…
Read MoreWe are hiring – Sales Manager Sweden
Apply here https://www.linkedin.com/jobs/view/1427708690/ Front AI specializes in Conversational AI automating the customer service and help desks in natural language powered by true AI tools (deep learning neural network). Our key target markets today are Finland, Sweden and Denmark. Conversational AI is one of the hottest topics on the market and in the AI landscape today.…
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